Rights And Responsibilities Of Consumers Their Differences Under the consumer protection act, when you order a product, it must be delivered within 30 days of the promised delivery date or you can ask for a refund. however, if you choose to keep the item that was delivered late, you lose your right to get a refund for it. you also can’t be charged for receiving an item or service that you did not. Knowing your consumer protection rights is the first step in this process. let’s keep this chain stronger by sharing this article to pass on the knowledge. this, world consumer rights day, let’s take an oath to know our consumer rights and responsibilities and practice conscious consumerism. source: consumers international.
8 Consumer Rights And Responsibilities How To Be Protected Udemy Blog Consumer rights and responsibilities one. 1. basic needs. the right to basic goods and services which guarantee survival. the responsibility to use these goods and services appropriately. to take action to ensure that basic needs are available. 2. safety. the right to be protected against goods or services that are hazardous to health and life. Code of consumer rights and responsibilities. right to be informed. you have the right to an easy to understand explanation of how insurance works and how insurers calculate price based on relevant facts. you can expect to access clear information about your policy, your coverage and the claims settlement process. Your rights. as a consumer, some of your basic rights under the consumer protection act are: you are entitled to a cooling off period. remedies must be timely. if you are sent goods you did not ask for, you do not have to accept or pay for them. contracts must be clear and comprehensible. sales incentives may not be false, misleading or deceptive. The government of canada has an important role in consumer awareness and protection. federal agencies and departments are responsible for enforcing legislation related to various issues, including: consumer product safety; food safety; consumer product packaging and labelling; anti competitive practices, such as price fixing and misleading.
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