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This Simple Trick Will Increase The Retention Of Your Smma Clients Let’s dive in and learn how to check in with your clients like a pro. 1. schedule regular check ins. identify the frequency based on client needs and preferences. set a regular schedule, ensuring consistency and reliability for check in sessions. establish clear objectives and outcomes for each scheduled meeting. Use this simple formula: client retention rate = ( (number of clients at end of the period – number of new clients acquired during the period) number of clients at the start of period) x 100. this formula gives you a percentage that represents your client retention rate for a specific time frame, such as a quarter or a year. Step #1 — optimize your agency’s social media profiles. if you want to get new clients for your smma via social media, the first thing you should do is optimize your agency’s social profiles. when someone visits your smma’s social media profile, you want to leave them with a good first impression. Therefore, overcommunication is the only way to make sure that clients are understanding, on the same page and glad to have you service them (or want to obtain your service) with no drama.
How To Increase The Retention Of Your Smma Clients Youtube Step #1 — optimize your agency’s social media profiles. if you want to get new clients for your smma via social media, the first thing you should do is optimize your agency’s social profiles. when someone visits your smma’s social media profile, you want to leave them with a good first impression. Therefore, overcommunication is the only way to make sure that clients are understanding, on the same page and glad to have you service them (or want to obtain your service) with no drama. In fact, it is actually a reverse graph. over time, the amount of work required to run your agency goes down, while your income actually increases. these days, our average client size is $10,000. The 10x rule should apply to your client service as well as to yourself! and with online reviews so common at google and yelp, a “best practices” policy will do more than increase customer.
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