Verint Introduced Verint Enterprise Experience Management Xm Las vegas , june 13, 2023 — verint® (nasdaq: vrnt), the customer engagement company®, today introduced verint enterprise experience management (xm) which offers powerful new capabilities to seamlessly deliver experience insights at scale across a brand’s customer touchpoints. as consumer behavior continues to evolve, access to data becomes more critical for enterprise customer experience. Engage 2023 – verint® (nasdaq: vrnt), the customer engagement company®, today introduced verint enterprise experience management (xm) which offers pow.
Verint Launches Enterprise Experience Management The Futurum Group For the digital cx practitioner — verint xm has a powerful listening engine, embedded case management, triggers, and alerting—so you can truly listen, collect in the moment data and feedback, and act in real time. for the cx leader looking at more holistic change — verint xm’s powerful integrations can pull in data across channels. The news: at the engage 2023 conference, verint announced the launch of verint enterprise experience management (xm), aimed at breaking down data barriers to unify insights across a brand’s customer touchpoints. capabilities include both direct and inferred feedback collection, advanced cx analysis, reporting, and automated actions. They also expect to be heard across all channels including web, mobile, social messaging, chat, and phone, going beyond traditional surveys,” says verint’s daniel ziv, vice president, go to market, experience management and analytics. “verint enterprise xm delivers innovative voice of the customer solutions for both direct and inferred customer feedback that empowers enterprise cx. Engage 2023 – verint ® (nasdaq: vrnt), the customer engagement company ®, today introduced verint enterprise experience management (xm) which offers powerful new capabilities to seamlessly deliver experience insights at scale across a brand’s customer touchpoints.
Comments are closed.