Webinar Seamless Customer Experience With Dynamics 365 Customer Customer service is the core of the customer experience. with dynamic 365 customer service, service leaders can deliver personalized and relevant customer engagements, forge deeper connections, and build a seamless, end to end customer experience. in this webinar, you will discover how to make exceptional engagement the rule by:. Watch this microsoft webinar and discover how dynamics 365 customer service enables service agents to engage with customers across channels, deliver intelligent self service options, close cases faster with ai, and maximize organizational efficiency with automated processes.
Download Empowered To Deliver An Amazing Customer Experience Using Dynamics 365 customer service. dynamics 365 customer service empowers companies to provide a seamless, end to end customer service experience within a single solution built on the microsoft cloud. customers can deliver consistent, connected support across channels and use insights into customer satisfaction–boosting analytics and ai powered. This is the reason walgreens and boots alliance, inc. chose microsoft to gain a unified, 360 degree view of their customers and deliver a world class digital experience. using microsoft dynamics 365 customer insights, walgreens and boots alliance, inc. is now able to deliver more engaging and tailored healthcare and shopping experiences, while. Watch this webinar to learn: the challenges that microsoft faced, including maintaining seamless customer experiences across a global organization. how microsoft transformed its service experience despite the scale and complexity. the role of ai and automation in enhancing service experiences for customers and agents. Get ready to experience the latest and most impactful updates in dynamics 365 with the customer engagement release wave 2 launch event! join tom northrup, customer engagement manager, and elsa kermani, ce consultant, as they unveil the newest features and improvements across dynamics 365 sales, customer service, field service, and more.
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